FAQ

A few things people check before they start — written by task

ImageAwe is a local image toolbox in the browser: pick a tool, export, download. Below you’ll find privacy, pricing, formats, batch, cutout, devices, troubleshooting, and copyright. Or search by keyword to jump straight to an answer.

15tools that run locally
0account required
Localoriginals stay on device

Do originals leave my device?

Processing happens in the browser. We don’t receive or store your original image content.

Do I need an account or payment?

No. All fifteen tools are free to use now — no login wall, no usage meter.

Can I process many images at once?

Yes. Eight tools including cutout, compress, and convert support batch; download one-by-one or as a zip.

Does mobile work?

Yes in the browser. Fine drag work is easier on a tablet or computer.

01 / 08

Privacy & local processing

Plain answer first: does the file stay on your side, or get sent elsewhere?

After I pick a file, does it go to an ImageAwe server?

No. Reading, processing, and export run in the current browser session (Canvas, WebAssembly, and similar local APIs). There is no backend endpoint that receives or stores your images, so there is no path for a “silent server copy.”

Is background removal local too? Does the model upload my photo?

Segmentation and compositing also run on-device. Your original is not sent as content to a server. The first use may download a model/component into the browser cache — that file is a general model, not your photo.

If I close the tab, does the original stay on my computer?

Pixels in flight live mainly in page memory; closing or refreshing clears them. We don’t write cookies or long-lived local stores just to keep your original around.

Could my images be used for training or anything else?

No. If the original never reaches our servers, it can’t be reused, trained on, or sold.

Can I keep working offline?

You need a network the first time you open a page and when models/static assets are fetched. After caching, computation itself is local. We don’t ship a full installable offline pack yet — stay online for reliable first loads and updates.

02 / 08

Pricing & accounts

How the workspace and tool pages work today: barriers, limits, mid-flow charges.

Is ImageAwe free right now?

Yes. All fifteen tools are free to use, and pages don’t require a paid membership before export.

Do I have to register, link a phone, or log in?

No. Open a tool page or the workspace and start. Export doesn’t depend on an account.

Is there a usage or image-count limit?

There’s no per-account quota wall. Practical limits come from device memory and the browser. Keep singles around 20MB or under, and don’t dump huge batches of large files at once.

Will a paywall pop up halfway through?

Not today. If a more advanced paid capability appears later, it will be labeled on that tool page up front — not sprung at the moment you export.

03 / 08

Formats & quality

Unreadable HEIC, PNG vs JPG, and whether compression will look soft — pick by export goal.

Which format to export

FormatWhen it fits
JPGEveryday photos, form uploads, max compatibility — usually smaller files
PNGTransparency, icons, screenshots, cutout results
WebPWeb delivery — often smaller than JPG/PNG at similar look
HEICCommon from iPhone cameras; many non-Apple apps/sites can’t open it — convert first
AVIFNewer efficient compression; avoid if the recipient’s software is old
BMPLarge files; rarely ideal for web or chat
GIFSimple motion or stickers; usually not for still photos
My iPhone HEIC won’t open for someone else — what do I use?

Open Convert Format and export JPG or PNG. After that, most galleries, desktops, and upload forms will accept it.

Will compression look obviously worse?

It depends on your settings. A harsh quality slider shows more damage; Target size / target KB mode aims to hit a size cap while protecting look. Set the upload limit first, then compress — usually better than slamming quality to minimum.

PNG or JPG?

Need transparency or hard-edged graphics → PNG. Everyday photos without alpha → JPG is often smaller. Want web-friendly size with decent look → consider WebP.

Does convert or compress change pixel width/height?

No. Those steps change encoding and file size, not canvas dimensions. Use Resize or Crop to change side length.

Will everyone open my WebP / AVIF export?

Recent mainstream browsers and many phone galleries can. If the other side runs older software, JPG / PNG is the safe bet.

04 / 08

Batch & size tips

Which tools accept multi-select, and how to avoid freezes when downloading.

Tools with batch mode

Cutout & BackgroundConvert FormatCompress ImageImages to PDFResizeRotate & MirrorWatermarkEXIF Clean
Which tools let me select many files?

Background removal, format convert, compress, image to PDF, resize, rotate/flip, watermark, and EXIF view/clear — eight tools support batch. The rest are geared to one-image refinement.

What’s the max count per batch?

There’s no single hard site-wide number; pages give tool-specific hints. What matters more is not exhausting memory. Keep files roughly under 20MB and split huge jobs.

How do I take results after a batch?

Download per file, or grab a zip of the whole set and unpack it.

If one file fails, does the whole batch die?

No. Each image runs on its own. A bad or unsupported file usually only blocks itself; the rest can still export.

Can a big batch freeze the tab?

Heavy work prefers Web Workers so the UI stays responsive, but memory still comes from your device. If it stutters, cut the count or compress to a target size first.

05 / 08

Background removal

First-run slowness, frayed edges, and what backgrounds you can swap to.

How is the subject cut without uploading?

Segmentation and compositing finish in the browser. The original stays with you — no round-trip to a cloud mask service.

Why is the first cutout so slow?

Expected. The first run fetches a model/component; once cached, later runs in the same browser are much faster. Slow networks stretch that first wait.

Edges look rough or hair isn’t clean — what helps?

Start from a source with clearer color/brightness separation; even lighting helps. You can also switch to a higher-quality model on the tool page. Extremely fine hair may still need a little manual cleanup afterward.

What subjects work, and what backgrounds can I use?

Common people and product subjects separate well — ID-photo color swaps and ecommerce white backgrounds are typical. After cutout: transparent, solid color, or your own backdrop image.

Why does speed vary so much?

Pixel count and device power both matter. A decent laptop is often a few seconds; older phones or low-end PCs take longer — that’s expected.

06 / 08

Devices & browsers

Installs, which browsers to use, and how phone vs tablet differs.

Do I need an app or browser extension?

No. ImageAwe is web-based — open the page in a browser and go.

Which browsers are recommended?

Chrome, Edge, Safari, or Firefox updated within about the last two years usually have full support. Very old engines may lack WebAssembly or other APIs some tools need.

Is mobile the same as desktop?

Core capability matches; layout adapts (settings may live in a bottom bar). Precise crop or brush work is easier after zooming, or on a tablet/computer.

Will an old device still work?

Light tools like compress, crop, and convert are easy on older hardware. Cutout is heavier — slower, not usually “impossible.”

How is the tablet experience?

Usable. Layout sits between phone and desktop; crop handles and mosaic brushes have touch-friendly hit areas.

07 / 08

Troubleshooting & starting over

No response on pick, endless spinner, or a download that won’t open — try these first.

Picking a file does nothing or fails — what to check?

Confirm the format is supported for that tool and the file isn’t far above ~20MB. Compress first if needed, then retry; refresh or switch to a mainstream browser if it still fails.

Processing never seems to finish?

Cutout’s first model download can sit for a while on a weak network. If nothing moves for a long time, refresh and retry; also check file size and batch count.

The downloaded file won’t open?

Make sure the download finished. Batch zips need unzipping first. Still broken? Export again, or try another folder/browser.

I set the wrong options — can I undo?

Most tools let you tweak settings or re-pick an image without a hard refresh. The original file on disk isn’t rewritten, so you can always import again.

Layout looks broken or icons are blank?

Hard-refresh to clear cache, or open in another mainstream browser. If it keeps happening, contact us with device and browser version via the footer.

No matching entry — try another keyword.

Still not your case?

Read the step guide, or send a note

How to Use covers paths; Use Cases groups tools by job. For a specific error, tell us the browser and tool name on the contact page.

Ready when you are

No sign-up. Download when done — or open the workspace to switch tools on one page.